Superfresh reserves the right to refuse any exchange of merchandise.
A valid explanation of complaint must be e-mailed within 5 business days from receipt of shipment.
If product is deemed unsatisfactory by our staff an exchange will be made.
Exchange – no fee
Returns- 5 % restocking fee
No returns or exchanges after 30 days.
No returns if items have been used or washed.
No returns on custom items for color or if you've changed you mind.
The return shipping is the responsibility of the purchaser.
Since conditions of use of products are out of our control, user assumes all responsibility
for the material being used. We make no warranties, expressed or implied, and assume
no liability in connection with any use of this product.
All orders are shipped United States Postal Service
Inspect your package for damage upon delivery & notify delivery
agent before they leave your site. In case of shipping damages contact shipper immediately.
Extremely important that you check your address before finalizing order.
We need accurate billing name, address and phone, shipping name, and E-Mail.
IF we cannot contact you about a problem, your order will not be processed in a timely manner.
By placing this order you agree to the terms and conditions of our return and exchange policy.
CREDIT CARD FRAUD AND THEFT OF OUR MERCHANDISE WILL BE PROSECUTED.